Medile Services (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect and process the following types of personal data:

Identity and contact details (e.g., name, email, phone number).

Business information (e.g., company name, position, services requested).

Technical data (e.g., IP address, browser type, cookies).

Usage data (e.g., pages visited, time on site, interactions).

2. How We Use Your Information

We process your personal data for the following purposes:

To provide our services and fulfil contracts.

To communicate with you about our services.

To improve our website, marketing, and client experience.

To comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity – to deliver services you request.

Legitimate interests – to improve our business and communicate relevant updates.

Consent – for email marketing and non-essential cookies.

Legal obligation – to meet compliance requirements.

4. Data Sharing

We may share personal data with trusted third parties such as:

IT service providers (e.g., hosting, analytics).

Professional advisors (e.g., accountants, legal).

Regulatory authorities (where required).

We never sell your personal data.

5. International Transfers

If data is transferred outside the EEA/UK, we ensure adequate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes above or comply with legal requirements.

7. Your Rights

You have the right to:

Access, correct, or delete your data.

Restrict or object to processing.

Withdraw consent at any time.

Data portability (receive your data in a structured format).

Lodge a complaint with your local Data Protection Authority.

8. Security

We implement technical and organisational measures to protect personal data from loss, misuse, and unauthorised access.

9. Cookies

We use cookies and similar technologies. See our Cookies Policy below for details.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: [email protected]

Cookies Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us improve user experience and provide tailored content.

2. Types of Cookies We Use

Strictly Necessary Cookies – essential for website operation (e.g., security, login).

Performance & Analytics Cookies – to understand site usage (e.g., Google Analytics).

Functionality Cookies – to remember preferences and settings.

Marketing Cookies – to deliver relevant ads and measure campaign performance.

3. How We Use Cookies

We use cookies to:

Operate and secure the site.

Improve performance and user experience.

Personalise marketing communications.

4. Third-Party Cookies

Our site may use third-party services (e.g., Google, LinkedIn, Meta Ads) which place cookies for analytics or advertising purposes.

5. Managing Cookies

You can manage cookie preferences via:

Our cookie consent banner.

Browser settings (block or delete cookies).

Opt-out tools (e.g., Google Analytics opt-out).

6. Consent

Non-essential cookies are only placed if you consent via our cookie banner.

7. Updates

We may update this Cookies Policy from time to time.